Returns & Exchanges
Our policy on returns is store credit only within 14 days of receipt. If 14 days have gone by since you received your purchase, unfortunately we are unable offer you a store credit.
To be eligible for a return, you must return your item in the same unused and unworn condition (with tags attached - we cannot except a return if tags have been removed) in which it was received.
Start your return process here: https://dressedinjoy.com/a/returns
Please note that you will be responsible for the return shipping and your store credit will be issued less shipping cost, as the cost of shipping is non-refundable.
Once we receive and review your return, we will work to issue your store credit for the purchase amount. Your store credit will be sent/issued via the same email address used to make your purchase and will be valid for 180 days.
Please reach out to firstname.lastname@example.org with any questions or concerns.
Exchanges are not always possible as we do not keep any product on hand, however, please send us an email so we can discuss your unique situation.