Our policy on returns is store credit only within 14 days of receipt. If 14 days have gone by since you received your purchase, unfortunately we are unable offer you a store credit. There are no refunds, returns or exchanges on sale items or sneakers.
To be eligible for a return, you must return your item in the same unused and unworn condition (with tags attached - we cannot except a return if tags have been removed) in which it was received.
Start your return process here: https://dressedinjoy.com/a/returns
Please note that you will be responsible for the return shipping and your store credit will be issued less shipping cost, as the cost of shipping is non-refundable.
Once we receive and review your return, we will work to issue your store credit for the purchase amount. Your store credit will be sent/issued via the same email address used to make your purchase and will be valid for 180 days.
Please reach out to firstname.lastname@example.org with any questions or concerns.
Exchanges are not always possible as we do not keep any product on hand and in stock products tend to sell fairly quickly.